Terms & Conditions
These Terms & Conditions (“Terms”) govern your use of website design, hosting, SMS messaging, and related services provided by Webnara LLC (“Webnara,” “WebnaraTech,” “we,” “us,” or “our”) through webnaratech.com. By checking an agreement or consent box, submitting a quote / mockup request, paying for services, or texting START, you (“Client,” “you”) accept these Terms where applicable.
1. Services
Webnara provides custom website design, development, hosting, maintenance, and optional ongoing services (such as SEO, ads, or AI-assisted features) according to the plan you select. We will use commercially reasonable efforts to deliver services described in your plan. Specific deliverables, timelines, and scope may be confirmed separately in writing or through your project manager.
2. Payments & billing
- Initial payment. Your first charge includes the one-time website setup fee plus the first month of recurring services, as shown on your payment page.
- Recurring billing. After the initial payment, your saved payment method will be charged automatically each month at the rate for your selected plan until you cancel.
- Payment processor. Payments are processed by Stripe, Inc. By paying, you also agree to Stripe’s applicable terms. We do not store your full credit card number on our servers.
- Taxes. Prices are in U.S. dollars unless stated otherwise. You are responsible for applicable taxes not included in quoted prices.
- Failed payments. If a recurring charge fails, we may retry, suspend services, or pause your website until payment is received. Continued failure may result in cancellation.
- Refunds. Setup fees are generally non-refundable once work has begun or your site has been delivered, except where required by law or explicitly agreed in writing. Monthly fees are non-refundable for periods already billed.
3. Cancellation
You may cancel recurring monthly services by contacting us at least 7 days before your next billing date. Cancellation stops future monthly charges but does not refund prior payments. Upon cancellation, hosting and maintenance may end at the end of the current billing period. You may export or request a copy of your site content before cancellation when feasible.
4. Your responsibilities
- Provide accurate business information, content, logos, and approvals in a timely manner.
- Ensure you have rights to all text, images, and materials you supply.
- Maintain a valid payment method for recurring billing.
- Use your website lawfully and not for fraudulent, harmful, or illegal activity.
5. Intellectual property
Upon full payment of applicable setup and launch fees, you receive a license to use the delivered website for your business, subject to these Terms. Webnara retains ownership of pre-existing tools, templates, code libraries, and general methodologies. We may display your completed project in our portfolio unless you opt out in writing.
6. SMS / text messaging
By checking the SMS consent box on our contact / mockup request form, or by texting START to our business number, you agree to receive recurring automated and/or personal text messages from Webnara about your inquiry, quote, website project, appointments, or related service updates. Consent is not a condition of purchase.
- Message frequency varies (typically about 1–8 messages per month; more during active projects).
- Message and data rates may apply.
- Reply STOP to opt out. Reply HELP for help.
- We do not sell or share mobile numbers with third parties or affiliates for their own marketing purposes. Carriers are not liable for delayed or undelivered messages.
- Supported carriers may change; messaging may not be available on all carriers.
Full SMS and data practices are described in our Privacy Policy.
7. Privacy
We collect information necessary to provide services, process payments, and communicate with you — including business name, contact details, mobile numbers (when provided), billing information (via Stripe), and website usage data related to hosting. Our full Privacy Policy applies and is incorporated by reference.
- We use your information to deliver services, bill your account, send consented SMS, and improve our offerings.
- We do not sell your personal information to third parties.
- We do not sell or share mobile numbers with third parties or affiliates for their own marketing.
- Payment data is handled by Stripe under their privacy policy.
- We may use aggregated, anonymized data for analytics.
- You may request access or correction of contact information we hold by emailing us.
8. Service availability & third parties
Hosting and third-party services (domain registrars, Stripe, email providers, ad platforms) may experience outages beyond our control. We are not liable for downtime caused by third parties, force majeure events, or your failure to renew a domain you own.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WEBNARA AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF OUR SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO WEBNARA IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.
10. Disclaimer of warranties
Services are provided “as is” and “as available.” We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee specific search rankings, traffic levels, sales, or advertising results unless explicitly stated in a signed agreement.
11. Indemnification
You agree to indemnify and hold harmless Webnara from claims, damages, and expenses (including reasonable attorney fees) arising from your content, your use of the website, violation of these Terms, or violation of any third-party rights.
12. Changes to these Terms
We may update these Terms from time to time. The version and effective date at the top of this page will change when updated. Material changes to billing or cancellation will apply to future billing periods after notice. Continued use of paid services after notice constitutes acceptance of updated Terms.
13. Governing law & disputes
These Terms are governed by the laws of the State in which Webnara primarily operates, without regard to conflict-of-law rules. Disputes shall be resolved in the courts of that State, unless otherwise required by law.
14. Contact
Questions about these Terms, billing, SMS, or cancellation:
Webnara LLC (Webnara / WebnaraTech)
Email: hello@webnaratech.com
Phone: (803) 792-9484
Website: webnaratech.com
Related: Privacy Policy